ProView Forum

gange1950@libero.it

Member

Registered: 2017-01-02

Posts: 3

Unable to configure

I've repeated many times all instructions, I've also changed smartphone, but it wasn't possible to pair the gimbal.
After calibrating and balancing it, when Pairing starts, gimbal begins to vibrate along the horizontal axe only and Pairing is unsuccessfull.
Gimbal works correctly only on the vertical axe.
I can send you short video.

Can you help me to solve the problem?

admin

Administrator

Registered: 2016-09-08

Posts: 134

Re: Unable to configure

Please remove the rubber cap for portrait shooting mode. Make sure back of the phone is fully against the phone grip leaving no vacant space. If still unable to complete Pairing Phone process, please provide us a video to see the problem in order to determine cause. Thank you.

gange1950@libero.it

Member

Registered: 2017-01-02

Posts: 3

Re: Unable to configure

Thank you for your quick answer. I removed rubber cap and pairing was done correctly.